Hipcall Knowledgebase / Integrations
Narbulut
We are explaining Hipcall's voice recording integration with the Narbulut Object Storage Service.
Narbulut Object Storage Integration with Hipcall
Before starting the integration, make sure your Narbulut account has a license for Object Storage.
Step 1: Retrieve Required Information from Narbulut
- Click the hamburger menu.
- Navigate to the
Object Storagesection. - Open the
Bucketsmenu.
Copy the Bucket name — this will be required for the Hipcall integration.
- From the left menu, click
Access Keys. - Click the
+Add New Access Keybutton.
- Press
+Generate Access Keybutton. - Save both the Access Key and the Private Key.
- Save both the Access Key and the Private Key.
📝 Be sure to store the Bucket name, Access Key, and Secret Key securely. You’ll need them in Hipcall.
Step 2: Configure Integration in Hipcall
- Go to the
Settingsmenu. - Under Phone System, click
General.
- From the left menu, select the
Call Synchronizationtab. - Click the
+ Create Sync Jobbutton.
Fill in the following fields:
- Target Type: S3 Compatible (AWS S3, Cloudflare R3, MinIO)
- Sync Type: Choose
DailyorOne-timedepending on your needs - Bucket Name: Use the name you copied from Narbulut
- Region:
tr - Access Key: Use the key from Narbulut
- Secret Key: Use the secret from Narbulut
- Custom Endpoint:
https://oss.narbulutfon.com
⚠️ Don’t forget to includehttps— it’s often missed.
Click Test and Save to complete the setup.
Step 3: Testing the Integration
- If you selected
One-timesync, the system will immediately begin syncing directories and files. - If you selected
Dailysync, check the results the next day.
Troubleshooting
If the system encounters an error — for example, if access credentials change in Narbulut — Hipcall will notify the integration owner via email.
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