How can I get the Hipcall API secret key (TOKEN)?

We’ve covered topics such as “How to get the Hipcall API key (API token)” and “What to consider when creating the API key” in this article.

How to obtain your Hipcall API key (API token)

The API feature is not available in all Hipcall packages.
First, make sure your Hipcall package includes API access.

If your package supports the API feature:

  1. Go to Settings > Account > Developer, then click on API
    The page will display your existing API secret keys.

  2. Click the New button in the top-left corner of the table

createapi.gif

The form will ask for two details:

  1. A name for the API key — keep it short and clear, e.g., "ABC Crm", "Zapier"
  2. An expiration date — each API key can be created for a maximum of 3 years.
    After the expiration date, the key will become invalid and return an error.

Once the key is generated, copy it immediately — it will not be shown again.

Example API key:
g2gDbQAAACd5NWY4ZTQ2OS0zZWRlLTQ5MjMtOGQ5My1mOTI4ZTA2ZmJjMjduBgCG63pSjwFiAeH5ZA.lhlS-t4UleDTkkJmAGhsAKPqUJu1L-uOSyU3fKNYfxc

The key is stored in our database in encrypted form, so even we cannot access it.
Only the last four digits are stored and shown to help you identify it.

Important notice

Anyone with access to your API key can view all your company records, create new entries, and initiate phone calls.
Therefore, API keys are more sensitive than user passwords — handle them with extreme care.