Hipcall Knowledgebase / Contact Center
How can I delete contacts in bulk?
With Hipcall's bulk delete feature, you can filter and delete contact lists that were entered incorrectly or are no longer needed.
How to Delete Contacts in Bulk
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Log in to Hipcall and set up the contact list you want to delete from the Directory > Contacts page.
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You can create a contact list using the filter section. For example, if you only want to delete contacts created yesterday, set the filter to "Creation Time: Yesterday" to delete only those contacts.
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If you want to delete all contacts, you can perform a bulk delete without applying any filters.
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Please note that the delete action cannot be undone.
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Once your contact list is prepared, click the "Bulk Actions > Delete All" button located at the bottom-left of the page.
- In the warning screen that appears ("Are you sure you want to delete all records?"), click the "OK" button.
- Finally, review the total number of records to be deleted and the selected filter, then click the "Delete Records" button.
- You will receive an email once the deletion process is complete.
Note: Deleting contacts will not remove the company records associated with them. If you also want to delete companies, you can refer to our article on how to delete companies in bulk.
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