Installing the Hipcall mobile app on Android

Required permissions for use

• Microphone access is required for making calls
• Camera access is required for scanning the QR code

App installation (Android)

• Download the app from the Play Store

• Open the app and accept the permissions, terms of use, and privacy policy

• Tap the "Continue" button

• To avoid issues with incoming calls, go to your phone’s settings and add Hipcall to your Call accounts

• After adding Hipcall to call accounts, return to the QR code scanning screen

• Scan the QR code for your Hipcall SIP account

• To view the QR code:

  • Tap "Profile" in the top right corner
  • From the left menu, go to Device settings

• Tap the "Regenerate" button and scan the displayed QR code with the mobile app

• Once the dial pad appears, the app will be active

• To call external numbers, you must load credit to your PBX or subscribe to a calling package
• To receive calls, your status must be set to "Available"

Push notification functionality

The Hipcall app uses push notifications to operate in the background without draining your device’s battery.
When a call arrives, a push notification activates the app and delivers the call.

To function properly in the background, the app must be registered with the push server.
If registration fails due to lack of internet connection or the device being turned off, incoming calls will not be delivered.